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Point of Sale and Financial Systems Integration
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 Post subject: Incorrect Record Length
PostPosted: Sat Jun 29, 2013 12:26 pm 
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Joined: Sat Jun 29, 2013 12:19 pm
Posts: 1
I reinstalled GetLinked on a second computer after my laptop crashed. When attempting the POSLink setup, I received the following error when attempting to select the location.

An open operation on table 'ASI_FI_SETUP_Location' has an incorrect record length.

How do I correct this error? Everything else appears to be correct.


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PostPosted: Sun Jun 30, 2013 11:54 am 
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Joined: Wed Jan 11, 2012 5:56 pm
Posts: 89
You can update your GETLinked Software version as follows:
- MAKE A BACKUP OF ALL GETLINKED SOFTWARE PROGRAM AND DATA FILES! (SAFETY FIRST!)

- Click on Setup.
- Click on System.
- Click on Utilities.
- Click on Update System.
- Read the labels under the module group you need (ex. POSLink) (ex. table 'ASI_FI_SETUP_Location' = Update Financial Location button).
- Click on the Update button. This will update the your modules and respond with an "Update Complete" message.

Note:
There may be multiple update buttons you have to click based on your version of GETLinked Software OR if you receive any error messages.
Errors are usually caused because you are updating from an older version of GETLinked Software. We have included a screen shot below:
Image

Thank you for the post.

GETLinked Software


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