GetLinked® Software Forum

Point of Sale and Financial Systems Integration

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gettech
Post subject: How To Use the About Box and Request Technical Support Posted: Wed May 17, 2023 4:13 am

 
Forum: General
Replies: 0
Views: 125191
 


The GetLinked Software "About Box" is used to review your current Subscriptions, Support Time available, order product and services and request Technical Support. Stand-Alone Version: On the Main window, click on the "Software Updates... and Support time available (HH:MM)" or click on your "Company ...
gettech
Post subject: Intacct is requiring TLS 1.2 or higher beginning 3/16/2018. What does Getlinked use? Posted: Tue Feb 27, 2018 10:00 am

 
Forum: Financial
Replies: 0
Views: 160099
 


Intacct is discontinuing support for TLS (Transport Layer Security) versions 1.0 and 1.1 as of 03/16/2018. See the following Sage blog post for more information: https://developer.intacct.com/blog/2018/02/Disabling-TLS.html . GetLinked Software does not require any updates. GetLinked Software uses W...
gettech
Post subject: We are using Mymicros.net to import our point of sale and payroll data into GetLinked. How do we get started? Posted: Thu Jan 25, 2018 5:12 pm

 
Replies: 0
Views: 157841
 


When using the MyMicros (also referred to as "Reporting and Analytics") interface GetLinked Software makes a direct connection to your MyMicros server to access the required data. There are no scripts or data files required. To setup the MyMicros interface in GetLinked Software you simply enter your...
gettech
Post subject: I receive a message that states that GetLinked can't find the file for employees? Posted: Thu Jan 25, 2018 4:22 pm

 
Forum: PRLink
Replies: 0
Views: 88729
 


The most common finding for this error is that there is no Employee file available in the folder where it normally gets copied so GetLinked Software can import it. In GetLinked Software there are “Import Data Path” and “File Name” fields for employees. The steps to view or change these settings are:...
gettech
Post subject: I am adding new employees to GetLinked PRLink module, but when I pull the payroll report from GetLinked I only pick up some of the new hires. Also, name changes and payroll ID numbers never update? Posted: Thu Jan 25, 2018 4:22 pm

 
Forum: PRLink
Replies: 0
Views: 145084
 


That is correct since you probably have your GetLinked Software setting “Override Import” to “NO” . This is our default setting for several reasons: 1. Customers usually do not want their point of sale (POS) system to set (overwrite) the payroll information (ex. employee IDs, names, job codes, pay c...
gettech
Post subject: I am using the POSLink module for the Daily Summary. I can import and transfer and GetLinked recognizes the import and transfer, but I cannot find the journal entry anywhere on my drives to upload into my accounting software? Posted: Thu Jan 25, 2018 3:59 pm

 
Forum: Financial
Replies: 0
Views: 93046
 


This topic is for accounting systems that require a file to be imported (ex. Peachtree, MAS90, etc.). You can check where GETLinked is generating the journal entry .csv file by: 1. Run GetLinked. 2. Click on Setup > POSLink and select your location. 3. Click the "Transfer" tab for the accounting Tra...
gettech
Post subject: When launching GetLinked we get 'An open operation on table 'Pathnames' failed because the path does not exist. Posted: Thu Jan 25, 2018 3:40 pm

 
Replies: 0
Views: 90421
 


That specific error is usually caused by invalid read/write permissions in the GetLinked folder. First try re-setting full read/write permissions on the GetLinked as follows: - GetLinked folder - ALL GetLinked Sub-folders - ALL Files under all GetLinked folders This error can also be caused by chang...
gettech
Post subject: What are the Referral and Marketing Programs? How do they work? Posted: Thu Nov 23, 2017 8:08 am

 
Replies: 0
Views: 154830
 


GetLinked offers two programs for referring customers and co-marketing both company's products. Referral Program: - Refer customers and receive commission fees annually - Receive 15% of Customer’s initial sale - Receive 15% of Customer’s continued annual subscription purchase Referral and Marketing ...
gettech
Post subject: Error "Microsoft Dynamics GP has stopped working" when starting GETLinked Posted: Fri Jul 08, 2016 12:14 pm

 
Forum: General
Replies: 0
Views: 99981
 


If you receive the error "Microsoft Dynamics GP has stopped working" when you attempt to start GetLinked the first thing to check is that all of the GetLinked prerequisites are installed. The GetLinked Software installer will attempt to install all prerequisites but may fail due to internet or permi...
gettech
Post subject: How do I translate customers from Micros GSS to QuickBooks? Posted: Mon Jun 20, 2016 10:50 am

 
Forum: ARLink
Replies: 0
Views: 151826
 


Translating customers from Micros GSS to QuickBooks is a three step process: Import customers from Micros GSS. Import customers from QuickBooks. Translate Micros GSS customer numbers to QuickBooks customer names. Step 1: Open the Receivables Import and Transfer window (ARLink > Import and Transfer)....
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